Privacy Policy for susanhooten.com

Last Updated: [Date]

1. Information We Collect

We process the following personal data when you:

  • Place an order (name, address, payment details)
  • Create an account (email, password)
  • Browse our site (IP address, device information)
  • Contact customer service (communication history)

2. Purpose of Processing

Your data enables us to:

  • Process and fulfill purchases
  • Improve products and services
  • Prevent fraudulent activity
  • Comply with legal obligations

We process data based on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Your consent (for marketing communications)

4. Data Sharing

We only disclose information to:

  • Payment processors (transaction completion)
  • Shipping carriers (order delivery)
  • IT service providers (website maintenance)
  • Legal authorities (when required by law)

5. International Transfers

Data may be transferred outside the UK/EU with appropriate safeguards.

6. Data Security

We implement:

  • 256-bit SSL encryption
  • Regular security audits
  • Restricted staff access
  • Secure payment gateways

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of errors
  • Request deletion (where applicable)
  • Object to processing
  • Data portability

8. Cookies & Tracking

Our site uses:

  • Essential cookies (basic functionality)
  • Performance cookies (analytics)
  • Marketing cookies (with consent)

Manage preferences at Cookie Settings.

9. Data Retention

We retain data:

  • For active customer relationships
  • As required by UK law
  • Until processing purposes expire

10. Children’s Privacy

We do not knowingly collect data from children under 16.

11. Policy Updates

Changes will be posted here with a new revision date.

12. Contact Us

For privacy inquiries, use our Data Request Form.